M
MEXILL
SUPPORT

We're here to help

Reach us directly, or check the common questions below first, they cover most of what people ask.

Whether you're placing your first order, tracking a delivery, or something didn't go the way it should have, get in touch and we'll sort it out.

Contact Us

📧 support@mexill.com

📞 +91 7355890643

📍 Mexill, serving Naraingarh, Haryana, India

Common Questions

1How do I place an order?

Open the app, choose your location from the dropdown at the top, pick a restaurant that's near you, add items to your cart, and check out. You'll see the full price, including delivery fee and tax, before you confirm.

2Where do you deliver?

We currently deliver in and around Naraingarh, Haryana, covering nearby villages and towns within roughly a 7km radius of each serviceable location. If you're outside that area, the app won't let you place an order yet, we're not there yet, but we're expanding.

3What payment methods do you accept?

Cash on Delivery is available now. Online payment via UPI, card, and net banking is coming soon.

4Something's wrong with my order, or my payment

Contact us using the email or phone number above with your order number and what happened. We'll look into it and get back to you.

5How do I delete my account?

You can delete your account and data any time from Profile → Delete Account in the app, or through our Delete Account page.

6Where can I read your policies?

Our Privacy Policy and Terms & Conditions cover how we handle your data and the rules for using Mexill.